PC help ! Internet explorer not working

a4drk · Post by **a4drk** » Fri Mar 21, 2014 3:09 pm

Hello
My Internet explorer isn't working.
The broadband connection is fine - it's connected - just the browser isn't working
I used to have google chrome too - that worked ok
but I uninstalled it thinking I was going to reinstall Internet explorer 10 or 11
Now I can't get onto the Internet on the pc to download anything
I'm writing this on the iPad
Pc is 18 months old. It didn't come with a recovery disc. Just on a partitioned hard drive - which I can't access.
I don't want to wipe the pc as ill loose all my downloads.

Any ideas ?

David

scott_e · Post by **scott_e** » Fri Mar 21, 2014 3:26 pm

IE is inbuilt to the OS

Can normally be found via Add / Remove features depending on OS.

In windows 7 look for "turn windows features on and off"

Tick IE10.

Files should be part of OS or possible prompt for disk.

Also, you can roll back to a restore point .... but lose anything you have done since more or less.

Hope that helps.

a4drk · Post by **a4drk** » Fri Mar 21, 2014 7:51 pm

Ok thanks ill try that out.

The restore point didn't work

Sanjøy · Post by **Sanjøy** » Fri Mar 21, 2014 8:03 pm

Windows update?

robin · Post by **robin** » Fri Mar 21, 2014 8:04 pm

They don't come with disks - instead there is a recovery partition - if it's only your "downloads" that you are worried about, you can easily copy those off onto an external drive and then wipe and re-install (via the recovery partition). If you contact the manufacturer they will tell you what magic key sequence you need to press at power on to invoke the recovery partition.

Cheers,
Robin

robin · Post by **robin** » Fri Mar 21, 2014 8:05 pm

P.S. Chances are you have a virus (probably a form of CryptoLocker ...). Buy a mac - probably easier in the long run.

a4drk · Post by **a4drk** » Fri Mar 21, 2014 8:07 pm

Thanks robin.
Yeah, think I've picked up a virus.
Too many dodgy websites ......

I might have to off load it all onto portable HDDs

Cheers
David

Sanjøy · Post by **Sanjøy** » Fri Mar 21, 2014 8:57 pm

If it's crypto careful not to use an external with a backup on it!

Post by **campbell** » Fri Mar 21, 2014 10:15 pm

And don't use IE again. Firefox or Chrome only. I'm told this is now especially important for those luddites wishing to continue to run XP after it's desupported next month.

Sanjøy · Post by **Sanjøy** » Sat Mar 22, 2014 9:09 am

a4drk · Post by **a4drk** » Sat Mar 22, 2014 5:29 pm

Bloody kicking myself.
just spent £60 on a 2TB external HDD
taking ages to transfer my files - then i had a brainwave.
I set up my old PC & downloaded Firefox for Windows 7 onto a memory stick.
plugged it into my new PC & opened it up.

works a treat.!

Suppose the HDD wont go a miss - good to have

Cheers
David

a4drk · Post by **a4drk** » Sat Mar 22, 2014 5:30 pm

Sanjoy wrote:

brilliant

scott_e · Post by **scott_e** » Sat Mar 22, 2014 7:35 pm

a4drk wrote:
Sanjoy wrote:
brilliant

.

Has to be said that IE10 and IE11 much much better.

Also , from the perspective of managing 1000s of network client IE allows a network admin to define a policy and lock down most browser features if required.

Point being it has a place.

Post by **campbell** » Sun Mar 23, 2014 2:06 am

scott_e wrote:
Point being it has a place.

I don't doubt that. Particularly in a corporate, managed IT estate setting.

But when you have to manage your own IT...be it for business or for home...then I think some of the parameters can differ

Scottish Elises