Know anyone that works for Graham Technologies ?

ExigeKen · Post by **ExigeKen** » Sat Dec 09, 2006 6:37 pm

We deal a lot with Graham Technologies at SAIC as ScottishPower use quite a lot of the GT software.

Lazydonkey · Post by **Lazydonkey** » Sat Dec 09, 2006 6:41 pm

ExigeKen wrote:We deal a lot with Graham Technologies at SAIC as ScottishPower use quite a lot of the GT software.

Well next time you are in a meeting iwht them give someone a slap for their integration with the SP complaints tracker

ExigeKen · Post by **ExigeKen** » Sat Dec 09, 2006 7:23 pm

Lazydonkey wrote:
Well next time you are in a meeting iwht them give someone a slap for their integration with the SP complaints tracker

Ok so you work for SP (Hi I was 15 years service with SP and Manweb)which version of GT are you talking about as there are different support teams who look after Gt software?

dezzy · Post by **dezzy** » Sun Dec 10, 2006 1:08 am

Lazydonkey wrote: Dezzy what systems do you guys support ?

TBH, I'm not quite sure, as I work in our Telecoms sector and not Energy & Utilities, but I sit near the E&U guys and I know they do stuff up at Cathcart and with SAIC. I hear them mention systems called "MITS" and I think they do energy trading systems and stuff like that. I really should know more about what other sectors in my company do . . . but I focus so much on Telco stuff that I don't really keep up with the other sectors.

You'll maybe hear us referred to as "RTEL" (Real Time Engineering Ltd).

ExigeKen · Post by **ExigeKen** » Sun Dec 10, 2006 10:56 am

dezzy wrote: TBH, I'm not quite sure, as I work in our Telecoms sector and not Energy & Utilities, ).

Hey Dezzy what do you do in Telecoms for RTEL as I work in Telecoms too?

dezzy · Post by **dezzy** » Sun Dec 10, 2006 11:27 am

ExigeKen wrote: Hey Dezzy what do you do in Telecoms for RTEL as I work in Telecoms too?

I'm personally a business analyst at the moment and I'm working on-site for a full year for Thus in the business analysis team in their development department. I'm currently working on the integration of Thus with Your Communications, the Manchester-based company they recently aquired. I work on systems in all areas of the business . . . IN platforms, provisioning, mediation, billing, generally all OSS and BSS.

As well as this kind of consultancy work, we do IDA & CPS provisioning systems, number management systems, rebates payments systems and self-care systems for NTS call plan provisioning. We mainly work with Thus and another similar company who I'm not supposed to mention because we have an NDA with them.

Who do you work for Ken? What kind of stuff do you do?

ExigeKen · Post by **ExigeKen** » Sun Dec 10, 2006 11:45 am

I work for SAIC (we are an IT outsoucring company in the UK and a defense/military facing company worldwide - 44,000 staff) as their Network Solutions Manager. I run a small team who support all SAIC's data and telephony networks in the UK and also to India as well as our secure connections to our customers networks. We also do external consultancy and design and implement data networks and IPT solutions. Ten years ago I was the only ScottishPower network guy who did not join Thus (or Scottish Telecom as they were then) I can tell you why when we next meet up, better not say on line. I still deal with Thus on and off as we use some of their circuits and they work with us on some customer projects.

Lazydonkey · Post by **Lazydonkey** » Sun Dec 10, 2006 3:05 pm

ExigeKen wrote:
Lazydonkey wrote:
Well next time you are in a meeting iwht them give someone a slap for their integration with the SP complaints tracker
Ok so you work for SP (Hi I was 15 years service with SP and Manweb)which version of GT are you talking about as there are different support teams who look after Gt software?

Yeah i look after a small team of reporting analysts doing all the complaints reporting for SP......was previously an analyst in marketing so i've dealt with SAIC a lot.

I think it's 6 that is causing the main problems, although 7 still causes me bother........mainly to do with inconsistencies on how each version / program writes an audit trail. I'm sure SP's stunning ability to b*gger up IT projects is at the root of the problem

The mere mention of the complaints tracker at SAIC will prob produce some screams along with mention of "that bunch of demanding t*ssers in the reporting team..."

You should give me a shout next time you are in Cathcart

(you too Dezzy! )

ExigeKen · Post by **ExigeKen** » Sun Dec 10, 2006 3:43 pm

Hi,

Do you want me to mention this to someone in the GT team for you? If so please call me at work on 708 5187.

I very rarely get to Cathcart anymore as I don't really do any direct work for SP anymore which is strange as I worked in Cathcart for 6 years. I was also the call centre upgrade PM 9 years ago and it had me pulling my hair out at times. I had to do a 32 hour solid stint in the office, still bear the scars.

I am currently working on a tender for telephony for SP so hopefully I will get the chance to come across often very soon.

Do you ever get to Peel Park? If so please let me know and we can have a coffee. Are you the guy with the VX220? I was down in Hemel last week working and one of my colleagues there has one it was the first time I had been in one. I have to say it was fun wizzing

along at 120mph oops I mean when we were on private land

Lazydonkey · Post by **Lazydonkey** » Sun Dec 10, 2006 10:30 pm

Cheers for the offer Ken, unfortunatley GT an SAIC are all to aware of the issues we have

working out how to fix them is proving a bit tricky!

Have only been to Peel park a couple of times but will def give you a shout next time I'm over, hopefully I'll be in the VX by then and not still in this courtesy vectra

ExigeKen · Post by **ExigeKen** » Sun Dec 10, 2006 11:20 pm

Ok no problem. I am in Ground West.

Cheers,

Ken.