WTF have they done??!!? - updated

Post by **Shug** » Wed Aug 16, 2006 4:11 pm

RICHARDHUMBLE wrote:
mac wrote:you don't it just smooths the passage.
mac
Fnar fnar, the silicon lube is on the other thread...

I had to read back to see what he was referring to!

Post by **Shug** » Wed Aug 16, 2006 4:14 pm

Shug wrote:
RICHARDHUMBLE wrote:
mac wrote:you don't it just smooths the passage.
mac
Fnar fnar, the silicon lube is on the other thread...
I had to read back to see what he was referring to!

Oh, and back on-topic, I'd hope photographic evidence of an official Lotus repairer seemingly f**king up a chassis and claiming 'wisnae me' would get the passage pretty f**king well greased!

Post by **simon** » Wed Aug 16, 2006 5:08 pm

Sorry but this is fcuking sh*t.
Those wankers bent my undertray and said they didn't do it then they lied to Scott when he mentioned it saying I'd admitted it wasn't them. Lying fcukwits the lot of them.
If I ever get my paint problem sorted out you fcuking bet it isn't going there for it!!!

And breathe..........

Edit: fcuking censor

MacK · Post by **MacK** » Thu Aug 17, 2006 8:59 am

mac wrote: Scott - join the OLC (offical lotus club or whatever it's called) then fire off an e-mail to Nick Adams at the factory (it helps if you mention your a club memeber) along with the photos - ask him if he thinks it warrents an inspection from one of the technical engineers.

Mac

Or send a U2U on Seloc to 'Heath' the MD at Hethel..

GregR · Post by **GregR** » Thu Aug 17, 2006 9:09 am

Right, had a further wee think about this one...

As I see the situation (putting my objective person hat on), they dinged undertray and/or chasis when fixing your car. They have offered to fix the cosmetic defects. Stop me at any point I've got the wrong end of the stick.

So, if you say that all they're going to do is dust over the scratches but there's a more serious structural issue beneath, I rekon you'll have to prove that to them before you can get them to fork out for a full bhuna repair. I know it sounds like hassle, but that's what you'll have to do IMHO - either get an engineer to look at it, or Ali at MMC, or Dan @ Jude to say a dusting over won't be enough. Otherwise, they'll simply say that they offered to fix, you refused (they may even say 'for no good reason').

In the absence of their admitting fault, it might be a good idea to have aforementioned engineer comment on the liklihood of damage having been caused by jacks.

In the absence of a run-down of what was said between the Direct Line bod, JMC bod and yourself at the meetings, I can't really say much more.

MacK · Post by **MacK** » Thu Aug 17, 2006 9:14 am

Could Dan from JPS have a look at the pics and give an opinion? Maybe send the pics in a PM..

Or I would drive to MMC get them to look at it, give a price for a proper fix and then take that back to Perth. Demand the repairs are done and that you need a hire car in the mean time..

2p

Post by **Shug** » Thu Aug 17, 2006 9:50 am

MacK wrote:Could Dan from JPS have a look at the pics and give an opinion? Maybe send the pics in a PM..

Or I would drive to MMC get them to look at it, give a price for a proper fix and then take that back to Perth. Demand the repairs are done and that you need a hire car in the mean time..

2p

Right, to reiterate this point - Perth are part of the same group as MMC. MMC send the paintwork stuff to either Perth or Wallyford (rock & a hard place) I think it very unlikely that anyone at MMC will be authorised to criticise the quality of work from another JM group business (now Pauline has sadly left) By all means, get a second opinion - but realise that MMC really won't be impartial....

/conspiracist

GregR · Post by **GregR** » Thu Aug 17, 2006 10:24 am

/optimist

If the car was taken to MMC without any mention of the Perth issue, purely for the sake of a quote to fix, might that work? You never know, Perth may not have informed MMC to be on the look out.

Hmmm, all sounds a bit black poloneck and balaclava...

Rich H · Post by **Rich H** » Thu Aug 17, 2006 10:56 am

change the plates and get someone else to take it in?

/pikey

Sanjøy · Post by **Sanjøy** » Thu Aug 17, 2006 11:11 am

Only one bada bling 25th Aniv car on the east coast

ninja · Post by **ninja** » Thu Aug 17, 2006 12:01 pm

Dear Mr. Penman,

Please refer the vehicle owner to Mike Anderson at the John Martin
Group in
Perth, who is aware of the complaint and has attempted to contact the
customer.

Yours sincerely,
Dave Massey - Technical Service
Senior Technical Author
Lotus Cars Ltd., Hethel, Norwich, Norfolk. NR14 8EZ.
Tel: +44 (0)1953 608247
e-mail: dmassey@lotuscars.co.uk

pretty useless reply if you ask me

ninja

Michael · Post by **Michael** » Tue Aug 22, 2006 1:28 pm

Hey guys. Havent been following this as it went along but just read from the very beginning all through.

The theory about it being driven over something i truly believe. The something was (were) small rocks. The car looks like it has been taken on a joyride and they ended up on a dirt track off a back road somewhere. all the scrapes look like those that rocks would leave. Especially the front one. You can actually see the grains of rock substance left on the mark.

The front one looks like an initial scrape which rolled the rock, scrape stops, but rock continues to roll onto its longer aspect allowing it to impact the front chassis member.

depending on the speed - cos i think these marks could come about between 5 and 30mph - the chassis may or may not be signifcantly affected.

due to the near directly rearward direction of the force, it should be easy to check the effect on the member with a dead-straight metal ruler at least ametre long.

if it looks dead straight, get it dressed and a new undertray and get the f outta there with compensation.

if its at all bent send it to lotus obviously.

we need to come down hard on these basstaards.

I believe collectively we have a case for the DTI / Which magazine.

There is a pattern here - no-one is happy with the service. And when they do their job right we bloody celebrtate it!!! What is that?? ITS THEIR JOB TO DO IT PERFECTLY!!!!!

see my previous posts for more info on complaining etc.

All the best everyone.

tut · Post by **tut** » Thu Aug 24, 2006 7:32 pm

Scott

Anything new on this?

tut