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Log in help
Posted: Tue Feb 28, 2006 5:47 pm
by mckeann
Hi folks. can shug or simon or anybody else slightly technical help me out.
I'm logged in at home just now, and i stay logged in all the time. But at work i have been logged out. I tried various passwords but they all say "no, try again" . so i gave up and had a reactivation sent to my email address. I clicked the link, put in my new password, and it takes me to a new front page, but it still doesnt log me in.
Now, when i come home, i'm still logged in, although presumably my password has changed.
Can someone sort this out, or give me a clue what to do. I'm nightshift tonight, and need something to wittle away 12 hours
thanks
neil
Re: Log in help
Posted: Tue Feb 28, 2006 6:08 pm
by minkypotglory
mckeann wrote:Hi folks. can shug or simon or anybody else slightly technical help me out.
I'm logged in at home just now, and i stay logged in all the time. But at work i have been logged out. I tried various passwords but they all say "no, try again" . so i gave up and had a reactivation sent to my email address. I clicked the link, put in my new password, and it takes me to a new front page, but it still doesnt log me in.
Now, when i come home, i'm still logged in, although presumably my password has changed.
Can someone sort this out, or give me a clue what to do. I'm nightshift tonight, and need something to wittle away 12 hours
Neil p
thanks
neil
Oh it must be great to wittle away the hours at work I think i need a job like that fancy a swap
and before you ask the moneys not better
although different selfenployed in pest control
Posted: Tue Feb 28, 2006 7:04 pm
by simon
I'm getting the same problem with my desktop at home, it does the same as yours in Firefox but works ok in IE. I'll see if I can figure out what's going on and I'll let you know.
Posted: Tue Feb 28, 2006 9:05 pm
by simon
Just tried it again and it seems to be working ok for me now.
Posted: Wed Mar 01, 2006 11:40 am
by Shug
When I had this issue in firefox, it was because it had an expired cookie - try deleting your cookies and doing it again.
Posted: Wed Mar 01, 2006 1:19 pm
by mckeann
didnt work. when you say delete cookies, how do i do that, and is it something i can do on my work pc without getting pulled up??
Posted: Wed Mar 01, 2006 1:20 pm
by Shug
Is it Internet Exploder or Firefox you use at work?
Posted: Wed Mar 01, 2006 1:21 pm
by mckeann
I.E
Posted: Wed Mar 01, 2006 1:21 pm
by ed
If you use the search facility and type in cookies it should come up.
Normally i delete them all so there is no history.
I doubt you would get into trouble for doing it!
Posted: Wed Mar 01, 2006 1:23 pm
by Shug
Tools>Internet Options>General Tab.
There should be a button to delete cookies half way down the box.
If that don't do it, there may be a security reason, which might cause you work related hassles.....
Posted: Wed Mar 01, 2006 4:50 pm
by Stephen
I have had the same problem.