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MMC rant...small, but v.annoying
Posted: Fri May 29, 2009 9:01 pm
by Michael
Ordered new rear rod end ball joints, inboard/outboard, X2, last friday, promised for thurs this week. One of the ball joints did not arrive but the rest did. Blamed squarely on Lotus. I struggle to believe they would send incomplete sets.
The worst weekend for this to happen.

Would have fitted them tonight/tomorrow to enjoy the rest of the weekend at least with a solid handling rear end until in at CLCM for geo. My rear tyres are currently being wasted with the current worn ones....
Bo11ocks
the 10% discount ends up meaning nothing with this kind of cr@p
Happy driving boys....its gonna be a blinder for you in the borders!!
Ali, your exige was parked up there today....looks

Re: MMC rant...small, but v.annoying
Posted: Fri May 29, 2009 10:39 pm
by alicrozier
Down to Edinburgh to pick it up after work this afternoon. Traffic was hoaching so had a scoot round (a deserted) Ikea before heading back tonight.
Re: MMC rant...small, but v.annoying
Posted: Fri May 29, 2009 10:45 pm
by mwmackenzie
have you tried SLS?

Re: MMC rant...small, but v.annoying
Posted: Fri May 29, 2009 10:46 pm
by Gourlay83
Michael wrote:Ordered new rear rod end ball joints, inboard/outboard, X2, last friday, promised for thurs this week. One of the ball joints did not arrive but the rest did. Blamed squarely on Lotus. I struggle to believe they would send incomplete sets.
The worst weekend for this to happen.

Would have fitted them tonight/tomorrow to enjoy the rest of the weekend at least with a solid handling rear end until in at CLCM for geo. My rear tyres are currently being wasted with the current worn ones....
Bo11ocks
the 10% discount ends up meaning nothing with this kind of cr@p
Happy driving boys....its gonna be a blinder for you in the borders!!
Ali, your exige was parked up there today....looks

I had to stop using them. Everything i ordered was wrong and of course either Lotus fault or the poor Postman.
I now use Bell & Colvill (Perfect everytime). If you order a part on the monday it's always there at latest Firday.
Still a shame as I would rather give my money to someone North of the Border.
Re: MMC rant...small, but v.annoying
Posted: Fri May 29, 2009 10:54 pm
by DDtB
MMC have never let me down. I think they're great!

Re: MMC rant...small, but v.annoying
Posted: Sat May 30, 2009 11:05 am
by Northernpar
Got to agree. The only time a part was due from MMC they got the wrong side (o/s rather than n/s light). In fairness they did work hard to get the right part to me but it took around another week or so....and yes Lotus were blamed.
Re: MMC rant...small, but v.annoying
Posted: Sat May 30, 2009 11:39 am
by j2 lot
DDtB wrote:MMC have never let me down. I think they're great!


Re: MMC rant...small, but v.annoying
Posted: Sat May 30, 2009 12:06 pm
by als 3dr
call me on 07961445483 if it is out board ones you need
Re: MMC rant...small, but v.annoying
Posted: Sat May 30, 2009 2:37 pm
by tenkfeet
I Ordered two gear cables yesterday , fingers crossed I get them as promised . Forgot to ask for the discount

as was shocked the cables on my car are £100 cheaper than others .
Re: MMC rant...small, but v.annoying
Posted: Mon Jun 01, 2009 9:11 am
by Andy G
think Ali (SLS) has been having the same issues with their parts crew of late

Re: MMC rant...small, but v.annoying
Posted: Fri Jun 05, 2009 5:21 pm
by tenkfeet
tenkfeet wrote:I Ordered two gear cables yesterday , fingers crossed I get them as promised . Forgot to ask for the discount

as was shocked the cables on my car are £100 cheaper than others .
Well its Friday no phone call to say their in or not . I went to Shields road earlier nothing in at 3.30 . Just tried to phone and they are finished for the day.

I should have phoned MMC this morning to make sure they had arrived from Lotus .
http://www.bell-colvill.co.uk/ Added to the favourites for future use.
Re: MMC rant...small, but v.annoying
Posted: Fri Jun 05, 2009 7:48 pm
by woody
tenkfeet wrote:tenkfeet wrote:I Ordered two gear cables yesterday , fingers crossed I get them as promised . Forgot to ask for the discount

as was shocked the cables on my car are £100 cheaper than others .
Well its Friday no phone call to say their in or not . I went to Shields road earlier nothing in at 3.30 . Just tried to phone and they are finished for the day.

I should have phoned MMC this morning to make sure they had arrived from Lotus .
http://www.bell-colvill.co.uk/ Added to the favourites for future use.
3.30? I must just have missed you, think I was there about 3.45ish.
I went up to collect a set of tyres I was told would be there Friday morning at the latest and they'd also said they'd call to let me know. No phone call, but every time I've been promised one it's never happened. So I went up anyway as I couldn't get though to MMC parts Edinburgh. Blank faces & no tyres in Glasgow. I got through to Edinburgh on the phone eventually; they'd apparently only arrived there as 'Lotus were having lots of problems yesterday'.

Re: MMC rant...small, but v.annoying
Posted: Fri Jun 05, 2009 10:56 pm
by r055
yeah, my car is there just now and they are having issues with parts all round the guy said...
however, i received 3 phone calls today updating me each time as to what was happening with the parts...
Overall the customer service is very good... they
are bloody expensive, but I dont really care this time round as The AA are paying for it.
Get car back tomorrow - 2/3 day turnaround is not bad plus i can get train through then walk for a few minutes and im there.

Re: MMC rant...small, but v.annoying
Posted: Fri Jun 05, 2009 11:00 pm
by craigs135s
r055 wrote:yeah, my car is there just now and they are having issues with parts all round the guy said...
however, i received 3 phone calls today updating me each time as to what was happening with the parts...
Overall the customer service is very good... they
are bloody expensive, but I dont really care this time round as The AA are paying for it.
Get car back tomorrow - 2/3 day turnaround is not bad plus i can get train through then walk for a few minutes and im there.

Yip you are getting your car back tomorrow with alot less fuel
Cheers
C
Re: MMC rant...small, but v.annoying
Posted: Fri Jun 05, 2009 11:03 pm
by r055
craigs135s wrote:
Yip you are getting your car back tomorrow with alot less fuel
Cheers
C
shut it you!
