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iTunes account hacked.

Posted: Mon Feb 14, 2011 11:21 am
by woody
Like most with an apple product I buy a number of things a month, so don't always check the email receipt, but just archive it in my Gmail account.

I should have paid a bit more attention; 10 unauthorised transactions of £10 were taken from my credit card via my apple account last month, which it turns out has been hacked.

A trawl through my Gmail reveals Apple in their wisdom only emailed me one receipt for £10, which of course I didn't notice, rather than one receipt for ten transactions or an email for every transaction, which I'd have noticed straight away.

They've locked my account out thankfully, but didn't think to have a system generated email pinged to let me know. :roll:

Credit card is cancelled as of this morning, and RBS are on the case. It seems because I've used iTunes perviously though, I'll have to have some form of proof of what was and wasn't me, handy that apple haven't sent me all of the receipts then.


It'll all resolve itself, just a PITA, a (big) bit of a letdown with apple, and a heads up for everyone else. :thumbsup

Re: iTunes account hacked.

Posted: Mon Feb 14, 2011 11:28 am
by rossybee
So is it safer to buy the iTunes top-up cards then?

/iTunes ignoramous :blackeye

Re: iTunes account hacked.

Posted: Mon Feb 14, 2011 11:56 am
by woody
rossybee wrote:So is it safer to buy the iTunes top-up cards then?

/iTunes ignoramous :blackeye

No idea, never used them. :)

Re: iTunes account hacked.

Posted: Mon Feb 14, 2011 1:44 pm
by j2 lot
I guess checking i-tunes receipts is a wise move - I haven't always in the past but will now. Cheers for the heads up Woody :thumbsup

Re: iTunes account hacked.

Posted: Mon Feb 14, 2011 1:58 pm
by VXJON
Told you so. :)

Re: iTunes account hacked.

Posted: Mon Feb 14, 2011 3:03 pm
by IanD
When i registered and register the kids, Apple didn't make it easy to create an account without registering a card as entering card details are normally mandatory, assume it is still the same.

To register without a card - you needed to go to the app store and choose a free app/song to download (even though you dont want it) which then puts you into the register process but it will give you a no card option on the card registration screen that you wouldn't normally see as part of registration.

If you create account via a voucher and don't register any card it is safer as they have no access to any more funds, if you have a card registered then they have access to your bank account funds so same problem as before.

If you can, dont store any linked card details with any of these online accounts eg iTunes, ps3 , xbox, eBay so there is no link to other funds if the online account is compromised.