help with BT line
Posted: Wed Aug 02, 2006 9:28 am
i've just moved house and have paid BT for my phone line, but it doesn't work!
they want £65 for a visit + £75/hour for the engineer to fix the problem.
it seems that the previous owner has butchered the BT line and the master socket is not wired up correctly. there are loads of wires coming in which are to be connected to the back of the box. generally the white and orange wires site in positions A and B. but mine's been connected up with a black wire in A and a blue wire in B! the connections to the slave sockets are equally screwed up. these are supposed to be connected off the user part of the master socket but are actually connected directly off the BT side of the box (which is bad as the surge protector will not be in line for these slave sockets). generally 4 wires are connected from the master socket to the slave sockets but i've only got 2 connected and the others have been cut.
i'm bald but am pulling my hair out here! no phone, no internet, no sky movies!!!
are any of you a BT engineer or electrician or know someone who fancies a bit of cash in hand to help me out?
ninja
they want £65 for a visit + £75/hour for the engineer to fix the problem.
it seems that the previous owner has butchered the BT line and the master socket is not wired up correctly. there are loads of wires coming in which are to be connected to the back of the box. generally the white and orange wires site in positions A and B. but mine's been connected up with a black wire in A and a blue wire in B! the connections to the slave sockets are equally screwed up. these are supposed to be connected off the user part of the master socket but are actually connected directly off the BT side of the box (which is bad as the surge protector will not be in line for these slave sockets). generally 4 wires are connected from the master socket to the slave sockets but i've only got 2 connected and the others have been cut.
i'm bald but am pulling my hair out here! no phone, no internet, no sky movies!!!
are any of you a BT engineer or electrician or know someone who fancies a bit of cash in hand to help me out?
ninja
