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And you thought MMC were bad.....
Posted: Fri Dec 22, 2006 9:27 pm
by Lazydonkey
Its the small things that matter....
Things like not scratching the new paintwork you've just applied to the rear clam.
Things like not snagging the seal when you change the oil filter and not bothering to check it isn't leaking.
Things like not putting the badge in the wrong place. No-one will notice eh?
Things like not forgetting to connect up the passenger seat belt before giving the car back to the customer.
Things like lining up the boot lid so it's flush with the bodywork.
Rest assured if i ran a dealership I'd check these *small* details as part of the work, or maybe even the "quality control test" that delayed me picking up the car.
But then clearly I don't run a dealership, unfortunately Ian Grieve Vauxhall in Sterling DO run a dealership and ARE responsible for all bodywork warranty repairs for Scotland.
I'm off to edit my already ranty letter of complaint
What a bunch of c*nts. Happy F*cking Christmas.
Posted: Fri Dec 22, 2006 9:50 pm
by VXJON
On the subject of vauxhall monkeys
I parked outside a pub today and stood chatting with a friend, 5 guys in vauxhall mechinic overalls came out and went to pile into a corsa. Picture it
monkey1 - whats that?
monkey2 - fcuk knows
monkey3 - fcuk knows
monkey4 - I think it might be a vauxhall
monkey5 - Na dont talk sh*t ya dickhead
Honestly i almost wet myself laughing

Posted: Fri Dec 22, 2006 9:58 pm
by lotustype116
FFS!

My car was meant to go there for a new front end, needless to say it wont be now! I will be using Blake’s car hospital instead, they claim to be one of only two VX220 specialists in the UK. Hope you get it sorted properly soon.
Posted: Fri Dec 22, 2006 10:10 pm
by renmure
They were also the garage which never managed to arrange a VX test drive for Wendy and I before we got the elise. Didn't really matter how many times I phoned, nobody ever bothered to call back. Was bugging at the time.
Jim
Posted: Fri Dec 22, 2006 11:08 pm
by Digital
Had my car in there today to get a gearbox mount replaced, for some reason they forgot to also carry out the recall work that I'd asked them to do, so another trip to the garage next week

Posted: Sat Dec 23, 2006 12:42 am
by r055
i take my runaround there for servicing. pics?
then i might consider future visits...
Posted: Sat Dec 23, 2006 9:05 pm
by GregR
nasty one martin. Hope it all gets sorted soon, chin up chap.
Posted: Sun Dec 24, 2006 10:10 am
by james
I was chatting recently to a mate and he asked me why I didnt consider buying the VX220 (when buying the Elise) - my reply "I'd have to use Vaxhaul dealers then" Seems I was right. Sorry to hear your tale of bad service.

But Id never buy a Ford, Vaxhaul or any other mass produced car because the dealers treat you like crap.
Posted: Sun Dec 24, 2006 10:23 am
by dezzy
That's shocking Martin. Have they agreed to fix all these things? Hope you get it sorted.
Make sure your letter gets to the right person . . . Not just the service manager, but make sure it goes to the head of sales for that dealership, stating that this poor service would stop you buying a car from them again in the future.
Posted: Sun Dec 24, 2006 5:19 pm
by Lazydonkey
Pics of my clam and boot - i should be chuffed with this apparently as "others we've done have been worse than this"
:rolleyes:
Please note "unusual" positioning of the VX badge :blink:
Apologies for the crap quality pics - new phone aint that hot / I can't use it yet

Posted: Sun Dec 24, 2006 7:18 pm
by james
I thought the VX220 didnt have any Vaxhaul badges on them? At least according to Jeremy Clarkson on TG?
Posted: Sun Dec 24, 2006 10:47 pm
by Lazydonkey
I think his quote was something like "ill give anyone £100 if they can find the word vauxhall anywhere on it"
There are quite a few griffins all over it tho
For any of those not familiar with VX220 badges it should be down about 2 inches and at a slightly different angel
Posted: Sun Dec 24, 2006 11:51 pm
by pfw
That's sh*te - it looks like the bootlid is open.
And how hard is it to stick on the badge in the right place? Presumably this is the mechanic

Posted: Mon Dec 25, 2006 12:26 am
by r055
whats the story with the 2nd photo?
it looks to me that there has been a big blue sticker put on to conceal something...

is that right, or is it the photo?
i got to say, i dont know vx220s well at all, but that badge looks out of place no matter what car it is.
James, i don't really agree with you regarding the mass production = crap servicing, as this can happen anywhere - check out the topic subject!
i personally think all of the trades suffer these days - no one seems to take any pride in their work that they do at all anymore. it really gets on ma t1ts! you just cannae get the staff no'adays!

Posted: Mon Dec 25, 2006 12:36 am
by r055