Page 1 of 2

what sort of response do you guys get from MMC ?

Posted: Mon Jul 23, 2007 10:07 am
by scott_e
Been waiting for a call from the service department for a month. Granted things get lost and i hear they are busy ...

Posted: Mon Jul 23, 2007 10:12 am
by renmure
Impatient boy!!!

:lol:

Posted: Mon Jul 23, 2007 10:14 am
by scott_e
:D aye maybe thats the problem :D

im just conscience that the sands of time are eating away at my warranty.

Posted: Mon Jul 23, 2007 10:27 am
by delands
To be honest, phone them... they are not the best at returning calls.
I phoned twice last week and asked for a return call... ended up calling them again. That was to servicing dept and warranty dept.

Posted: Mon Jul 23, 2007 12:20 pm
by EliseR
Darren their parts guy is very quick, however he asked their service manager to sort my roof out aboiut a week ago, no contact yet...

Gary.

Posted: Mon Jul 23, 2007 12:28 pm
by Novice Racer
They're sh*t

Posted: Mon Jul 23, 2007 12:49 pm
by tenkfeet
EliseR wrote:Darren their parts guy is very quick, however he asked their service manager to sort my roof out aboiut a week ago, no contact yet...

Gary.
Second that about Darren.

Posted: Mon Jul 23, 2007 12:53 pm
by scott_e
thanks for reply. will wait and see what happens. graeme is really good at getting back to me, just seems to be a bottleneck at the service end in my experience, things go missing. i guess i just need to learn to keep chasing them :)

Re: what sort of response do you guys get from MMC ?

Posted: Mon Jul 23, 2007 12:54 pm
by scott_e
...

Posted: Mon Jul 23, 2007 12:55 pm
by elise1970
MP Supercars
Unit 23, Whin Park Industrial Estate, Prestonpans, East Lothian EH32 9SF
Tel: 01875 813976

Ask for Bobby Vass...he's ex MMC....Master Tech....great rates....Ferrari, Rolls, Bentley etc

Posted: Mon Jul 23, 2007 12:58 pm
by scott_e
thanks elise ... im under warrenty at the moment but sounds helpful for the future.

Posted: Mon Jul 23, 2007 1:01 pm
by simon
I finally got the 111S stickers that go above the side repeaters 2 weeks ago from the JM bodyshop after I chased them up. This was from the respray warranty claim that I put in on the 11th March 2006!!

Posted: Mon Jul 23, 2007 1:18 pm
by MacK
elise1970 wrote:MP Supercars
Unit 23, Whin Park Industrial Estate, Prestonpans, East Lothian EH32 9SF
Tel: 01875 813976

Ask for Bobby Vass...he's ex MMC....Master Tech....great rates....Ferrari, Rolls, Bentley etc
I had a flier for them put on my car a few months ago, never heard of them before, never seen the recommended anywhere..

:?

Oops thread drift :oops:

Posted: Mon Jul 23, 2007 2:46 pm
by scott_e
:D just got a call from MMC, they are taking the car in next Saturday :D getting a courtesy car too :D ... feel really bad for bothering them to be honest.

Posted: Tue Jul 24, 2007 7:33 pm
by Edin430
simon wrote:I finally got the 111S stickers that go above the side repeaters 2 weeks ago from the JM bodyshop after I chased them up. This was from the respray warranty claim that I put in on the 11th March 2006!!
does the standard lotus warranty that i have cover bodywork? didnt know this!!!