Well im converted.
I've been having braking issues with the VX and the car just hasn't been feeling right, so i thought I'd give craig and the guys a chance to work their magic. After a few friendly emails and phone calls a pretty competitive service price was agreed with a promise to look after me on the brake investigation. So I dropped the car off on the Saturday and awaited "the phone call" on Monday.
The phone call came and was delivered with good humour and honesty - the brakes were the least of my issues it would appear

Craig was understanding and offered advice on where i could source parts and what my options were. We then agreed on a stupidly low price to fit the new stuff (suspension, hub, handbrake cable, drop links) and give the brakes a good clear out.
Picked up the car yesterday and it was immaculately clean, ive got a huge print out of all the work that was carried out as well as a note of what might be needed in the next few months. The most impressive thing is that the price hasnt budged one bit but i keep noticing little things that have been done on the car. The boot lid now sits flush, the bit of the brake discs that goes rusty is now painted etc etc etc.
So overall the bill was larger than i was initially expecting (indeed larger than ive ever paid for the vx) but most of the bill was parts and i feel like it was proper value for money. You can't knock the glow of satisfaction from knowing you car has been checked with a fine tooth comb. Kept informed all the way through the process and, initial phone call apart, there were no shocks along the way. So it's a huge thank you from me.
I'll definitely be back

Focus ST estate, i3s and more pushbikes than strictly necessary.
....did i ever tell you about the Evora and VX220 i used to own?