Nitrons Back from refurb - springs and bush adaptor(?) Q

[r055]

got my nitrons back after paying them the extra 100 quid they asked for


We shipped the bush things down as well (not sure what the correct terminology is for them) in the hope that they would replace them as well... but they didnt...
One or two of them are in pretty poor condition




any idea where i can purchase more of these?

Also, they charged me for cleaning them, but didnt even bother giving my springs a tickle with a wire brush or anything which makes them look sh1t IMO.



Are the springs just needing cleaned up with a wire brush or am i worthwhile just buying new springs?

[steve_weegie]

i recon that if i paid that kind of cash to get shocks refurbd, i wouldnt be happy getting a bush like that back..... i'd be on the phone to them tomorrow asking for some new ones FOC!

2p

[VXJON]

i recon that if i paid that kind of cash to get shocks refurbd, i wouldnt be happy getting a bush like that back..... i'd be on the phone to them tomorrow asking for some new ones FOC!

2p

For that price Id expect them to take a bash at tiding up the springs

[BiggestNizzy]

yes have a moan, for the cash I would probably have expected them to run a wire brush over them and replace the bushes.

don't think you will get anywhere though

[Bob vanM]

I have had the bushes argument years ago, Yvo has sorted that after the first overhaul.
springs and bushes are apperently not included in Damper overhaul, that is just the working of the dampers ( so interior and rods)

communication could be better so that customers know what to expect,
on the other hand, I hate rust and would have ordered new springs on forhand

[steve_weegie]

seems strange customer service to me.... For £20 in bushes and 10 minutes in a grit blaster, nitron would end up with much happier customers

[r055]

yeah i find it strange aswell...

they had no issues in carrying out the work of 100 quid to no authorisation from myself, so why didnt they charge me 5 quid for a couple of new bushes...
I could have refitted them without the £25 clean, but im not happy fitting them with bushes/ spacers in the condition they are in.

i'm going to give them a call tomorrow - not expecting to get anywhere, but would rather let them know how i feel.

As my original post, how much for a set of springs and where?

[Bob vanM]

seems strange customer service to me.... For £20 in bushes and 10 minutes in a grit blaster, nitron would end up with much happier customers

I think it takes more to gritblast the springs,
'normally' they don't touch them and leave springs and outside alone.
they would have to extra unscrew the platform to get the springs off and you would have to adjust them again on the car (cornerweigh).
now you get the springsetting back as they were, so don't need to adjust hight after refurbishment.

--> and yes, If I were Nitron I would have communicated differently

[robin]

seems strange customer service to me.... For £20 in bushes and 10 minutes in a grit blaster, nitron would end up with much happier customers

I think it takes more to gritblast the springs,
'normally' they don't touch them and leave springs and outside alone.
they would have to extra unscrew the platform to get the springs off and you would have to adjust them again on the car (cornerweigh).
now you get the springsetting back as they were, so don't need to adjust hight after refurbishment.

--> and yes, If I were Nitron I would have communicated differently

The wee collars are doing what they are supposed to do - keeping stone and road shrapnel out of the rose joint. Buy new ones if you must, but it will make zip all difference, and guess what, the new ones will look exactly like that in a year's time.

Springs are cheap. Paint is cheap. Wire brushes are cheap. Labour is expensive. Buy new springs, or spend your spare time tarting your springs up, or leave them alone (they still spring, and it'll be a couple of years before the spring is so corroded that there would be any significant change in performance). It's never going to be economical to pay anybody else to clean and paint old springs to make them look new.

The two good things about the nitrons are (a) the rose joints are protected by O-rings and collars and (b) the dampers are really good. The rest is neither here nor there, so don't worry about it!

Cheers,
Robin

[roadboy]

yes have a moan, for the cash I would probably have expected them to run a wire brush over them and replace the bushes.

don't think you will get anywhere though

If you think about how long it actually takes to refurb a damper properly then the refurb rates are very reasonable indeed. I agre that perhaps the communication could be better but if you think the refurb is overpriced then you perhaps need to reconsider your damper choice.

/2p

Dan@JPS

Edited to add: What Robin said is pretty much spot on.

[r055]

in the end i ordered 2 more bushes for a fiver, gave the springs a v. light clean and fitted them back on.
The choice of suspension was not mine to pick- it was on the car when i bought it.
its cheaper(just ) to refurb, than to buy new so im happy to do that.