Direct Line query

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Eric K
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Direct Line query

Post by Eric K » Mon Nov 11, 2019 2:27 pm

I'm currently with Direct Line and they've offered me an acceptable premium for a new Cup 250.

They say that the Cup 250 isn't on their "system" though and, when the policy comes through, it'll state that the model is "Elise 111".

They say that this is the nearest they've got and that it's in the same risk category.

All this was after off-line consultation with an underwriter.

Call is recorded so I'm sure it's all ok ... but the pedant in me struggles with not having the right model on the policy.

Any thoughts? 🙁
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tenkfeet
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Re: Direct Line query

Post by tenkfeet » Mon Nov 11, 2019 4:32 pm

Back in 2017 I was the first Cup 250 Direct Line had insured and it was not on their system. I have done the underwriter thing with Direct Line on various Lotus cars and had the same anxiety. The Cup was repaired as a Cup 250 without issue when someone bumped into the back of it. Cannot find the docs to see how it was listed but I just wrote down the date and time of the call when I clearly told them it was a Cup 250.
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mik
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Re: Direct Line query

Post by mik » Mon Nov 11, 2019 4:50 pm

Just send them an email confirming the above so you have peace of mind and you dont rely on their recordings / records if you need them. Keep a copy with your policy so you dont forget.
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Eric K
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Re: Direct Line query

Post by Eric K » Mon Nov 11, 2019 11:49 pm

tenkfeet wrote:
Mon Nov 11, 2019 4:32 pm
Back in 2017 I was the first Cup 250 Direct Line had insured and it was not on their system. I have done the underwriter thing with Direct Line on various Lotus cars and had the same anxiety. The Cup was repaired as a Cup 250 without issue when someone bumped into the back of it. Cannot find the docs to see how it was listed but I just wrote down the date and time of the call when I clearly told them it was a Cup 250.
Superb, thanks for that. 🙂
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Eric K
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Re: Direct Line query

Post by Eric K » Mon Nov 11, 2019 11:50 pm

mik wrote:
Mon Nov 11, 2019 4:50 pm
Just send them an email confirming the above so you have peace of mind and you dont rely on their recordings / records if you need them. Keep a copy with your policy so you dont forget.
Great idea, thanks. 👍
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hendeg
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Re: Direct Line query

Post by hendeg » Tue Nov 12, 2019 11:17 am

I presume that means you've bought one then Erik. Which one did you go for?
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Eric K
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Re: Direct Line query

Post by Eric K » Wed Nov 13, 2019 2:52 pm

hendeg wrote:
Tue Nov 12, 2019 11:17 am
I presume that means you've bought one then Erik. Which one did you go for?
Hi Gary,

It's the "plum" one at Howards in Weston-Super-Mare.

I'm collecting it a week tomorrow. :)
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alicrozier
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Re: Direct Line query

Post by alicrozier » Thu Nov 14, 2019 2:11 pm

Lovely Eric, congrats!

Hopefully the only one that colour...wouldn't want to be a 'couple of plums'.
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hendeg
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Re: Direct Line query

Post by hendeg » Thu Nov 14, 2019 4:13 pm

Very nice indeed. The Cup 250 is a fantastic car for our roads. The colour reminds me of some retro Lambo.
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Eric K
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Re: Direct Line query

Post by Eric K » Thu Nov 14, 2019 7:02 pm

alicrozier wrote:
Thu Nov 14, 2019 2:11 pm
Lovely Eric, congrats!

Hopefully the only one that colour...wouldn't want to be a 'couple of plums'.
:lol:
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Eric K
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Re: Direct Line query

Post by Eric K » Thu Nov 14, 2019 7:03 pm

hendeg wrote:
Thu Nov 14, 2019 4:13 pm
Very nice indeed. The Cup 250 is a fantastic car for our roads. The colour reminds me of some retro Lambo.
My first ever car was a purple Mk1 Escort 1300E. :)
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