what sort of response do you guys get from MMC ?

scott_e · Post by **scott_e** » Mon Jul 23, 2007 10:07 am

Been waiting for a call from the service department for a month. Granted things get lost and i hear they are busy ...

renmure · Post by **renmure** » Mon Jul 23, 2007 10:12 am

Impatient boy!!!

scott_e · Post by **scott_e** » Mon Jul 23, 2007 10:14 am

aye maybe thats the problem

im just conscience that the sands of time are eating away at my warranty.

delands · Post by **delands** » Mon Jul 23, 2007 10:27 am

To be honest, phone them... they are not the best at returning calls.
I phoned twice last week and asked for a return call... ended up calling them again. That was to servicing dept and warranty dept.

EliseR · Post by **EliseR** » Mon Jul 23, 2007 12:20 pm

Darren their parts guy is very quick, however he asked their service manager to sort my roof out aboiut a week ago, no contact yet...

Gary.

Novice Racer · Post by **Novice Racer** » Mon Jul 23, 2007 12:28 pm

They're sh*t

tenkfeet · Post by **tenkfeet** » Mon Jul 23, 2007 12:49 pm

EliseR wrote:Darren their parts guy is very quick, however he asked their service manager to sort my roof out aboiut a week ago, no contact yet...

Gary.

Second that about Darren.

scott_e · Post by **scott_e** » Mon Jul 23, 2007 12:53 pm

thanks for reply. will wait and see what happens. graeme is really good at getting back to me, just seems to be a bottleneck at the service end in my experience, things go missing. i guess i just need to learn to keep chasing them

scott_e · Post by **scott_e** » Mon Jul 23, 2007 12:54 pm

elise1970 · Post by **elise1970** » Mon Jul 23, 2007 12:55 pm

MP Supercars
Unit 23, Whin Park Industrial Estate, Prestonpans, East Lothian EH32 9SF
Tel: 01875 813976

Ask for Bobby Vass...he's ex MMC....Master Tech....great rates....Ferrari, Rolls, Bentley etc

scott_e · Post by **scott_e** » Mon Jul 23, 2007 12:58 pm

thanks elise ... im under warrenty at the moment but sounds helpful for the future.

Post by **simon** » Mon Jul 23, 2007 1:01 pm

I finally got the 111S stickers that go above the side repeaters 2 weeks ago from the JM bodyshop after I chased them up. This was from the respray warranty claim that I put in on the 11th March 2006!!

MacK · Post by **MacK** » Mon Jul 23, 2007 1:18 pm

elise1970 wrote:MP Supercars
Unit 23, Whin Park Industrial Estate, Prestonpans, East Lothian EH32 9SF
Tel: 01875 813976

Ask for Bobby Vass...he's ex MMC....Master Tech....great rates....Ferrari, Rolls, Bentley etc

I had a flier for them put on my car a few months ago, never heard of them before, never seen the recommended anywhere..

Oops thread drift

scott_e · Post by **scott_e** » Mon Jul 23, 2007 2:46 pm

just got a call from MMC, they are taking the car in next Saturday

getting a courtesy car too

... feel really bad for bothering them to be honest.

Edin430 · Post by **Edin430** » Tue Jul 24, 2007 7:33 pm

simon wrote:I finally got the 111S stickers that go above the side repeaters 2 weeks ago from the JM bodyshop after I chased them up. This was from the respray warranty claim that I put in on the 11th March 2006!!

does the standard lotus warranty that i have cover bodywork? didnt know this!!!

Scottish Elises

what sort of response do you guys get from MMC ?

what sort of response do you guys get from MMC ?

Re: what sort of response do you guys get from MMC ?