Apple hacked me off the other week, with their attitude towards my iTunes account being defrauded.
I'd started receiving iTunes receipts for apps I hadn't purchased - I don't even have an iPhone! (Well; I've got a 4 now, but didn't at the time).
I was a victim of the scam, whereby developers hack your account (brute force / character generate your password?), and buy their own apps, to boost them up the sales charts.
I changed the password immediately, and contacted Apple - Who sent a standard form e-mail saying "Not our problem - You're the one who's been defrauded. Contact your own bank".
So, I've had all the hassle of cancelling my card, waiting for a new one, and filling in reams of paperwork relating to the case. Still waiting for Apple to refund the money into my account...Will take weeks.
I'd become another iSheep of late, with a new MBP / iPhone 4 on order...But their customer service really seems to suck, for the premium prices they charge...
