Big thanks to Murrays in Edin again

[campbell]

Place was never the same after Colette and Pauline left.

<shakes head>

[j2 lot]

There was a time when they were the only reason to visit the service dept

[MrDCG]

Short of taking on some hot female staff to perv over, there is little that I can think of for Craig & the team to improve.

[tut]

Lovely lasses, and still get a big kiss and cuddle from Pauline.

tut

[Andy G]

Well, another post to the MMC tribute thread.

I bought an Exige of a friend who had parked up the bad boy for the last 4 years. Not knowing what i was taking on I sent it to MMC for Craig to sort.

I think in all my years of using MMC this latest effort has to be the best. 3 pages of replacement parts, organising the cracked windcsreen replaced, liasing with insurers etc, fitting replacement heating parts while clam was off to save me more ££ - the part list was 3 pages long!

Craig also provided me with a list of what else needs sorted to make it absolutely A1 showroom spec - paint being one of them, and helped out with another few things in addition, including fitment of a few things I'd provided.

Ready ahead of time, bill way less than anticipated, constant updates - fantastic. I think what should actually convince anyone still unaware of the service and attitude of MMC though, is that they were SO proud of what they had achieved fitting it in and around other jobs when they could (as there was no rush) in just 2 weeks was evident, when they parked it in front of the showroom to show me what a "transformation" they had managed. Pride and enthuasiasm - when did you last find that in a main dealer?

My Aston needs a few things sorted - guess where it is heading?

PS- is there any sort of garage awards/service awards for Dealers within Lotus, as these guys deserve proper recognition on a grander stage than SE for the work they are doing.

[Dominic]

PS- is there any sort of garage awards/service awards for Dealers within Lotus, as these guys deserve proper recognition on a grander stage than SE for the work they are doing.

I know its not quite an award as such, but...

The Lotus Forums are doing a review of all Lotus dealerships. Make sure praise is given where due, and go and give them your rating and comments for Murrays at; http://www.thelotusforums.com/reviews/ (they are on the 11th page of the listings).

Edit; if you are not a member of The Lotus Forum, it only takes a few secs to join up.

[delands]

I wondered how much work would take to get that car back to top condition Andy


www.justgiving.com/David-Darling

[campbell]

Andy, after the N1 Affair, I am convinced Murray are capable of ANYthing we can throw at them

[Andy G]

That's true Campbell - the race car has been known to retreat there for its winter holidays......

[campbell]

UJI going in now for Spring Spa Break

[tonyg]

I'll add my name to the (very long) list - big thanks to Craig and Brandon for the superb service in the purchase of my car.

[renmure]

Thanks to Craig and the Service Dept today for the Service and MOT on my Exige.
Everything as agreed before hand and all undertaken professionally and slickly.

[mrbennybennett]

Thanks to Craig and the Service Dept today for the Service and MOT on my Exige.
Everything as agreed before hand and all undertaken professionally and slickly.

Same with me - cheers again Craig for the usual great service and prices that dont break the bank

Jim - must have just missed you as i saw you heading past the gyle in the Exige this afternoon I was in the new rep mobile so you wouldnt have noticed me !

[renmure]

Jim - must have just missed you as i saw you heading past the gyle in the Exige this afternoon I was in the new rep mobile so you wouldnt have noticed me !

Aye, that would have been me heading home. I had spent 3 hrs at the Gyle earlier whilst the car was getting serviced in the morning. Quite happy never to go back in the shopping centre for another year

Today was the 1st time I have used MMC for servicing for the past 8 years despite having 7 Lotuses over the past 10 years. Admittedly this was a "free" service as part of the deal to buy the car 6 months ago but even so, the whole ethos seems to be so much more customer centered. An incredible transformation and I won't hesitate to go back. Never thought I would say that.

[Mikem7709]

Had mine in for a service in Feb, 1st class service as usual and sensible pricing. The technician said he felt the front geo was slightly out on test drive. I took it with a pinch of salt at the time as the geo had been done 1.5K miles ago.

Had it into Willie this morning and right enough toe on drivers side was spot on, passenger side was about 10 minutes out. Hats off to the tech. Still it was an excuse to get rid of those dirty camber shims