Post
by IanD » Wed Jun 16, 2021 1:43 pm
Agreed unlucky yes but some of the circumstances around timings/COVID restrictions/distance buy became a factor.
I do feel a bit pissed off my diligence hasn’t worked out
Yes 1st one mapped.
Bought via non VW dealer but still a big franchise, ironically dealer had been to a VW garage pre-purchase accepted for warranty to sort gearbox oil leak (got the proof !)but couldn’t be done for weeks so I agreed to take rather than delay. Full Vw diligence/diagnostics when starting the repair showed it was mapped, refused to repair under warranty.
Dealer was good they were also unaware and took car back. Offered to repair plus add their own warranty etc but decided to decline and return car.
I had only driven a non performance pack Golf before this one, it did seem faster than I expected but thought it was just the performance pack. Without the gearbox leak I probably wouldn’t have known for a while about the mapping.
2nd one more troublesome, this is a VW franchised dealer and VW approved used car.
Explicitly asked and stated in writing as good condition, no bodywork, no mechanical work, no warranty work done of any sort. Stated as full history is known as it was pre-registered then an employee car so we know everything about this car.
Branch have been very evasive and very untrustworthy.
Slight warnings bells on collection, assured it was all ok and nothing to it car was as discussed.
Once home a few days later in day light and not pouring rain I took a good look. Noticed broken glass appearing in car, unusual damage to both front wings, full left hand side had been resprayed, lacquer wasn’t perfect in a couple of places and didn’t look resprayed in a fully clean environment, both nearside tyres had been replaced, both diamond cut wheels had been refurbished with signs of some filling rather than typical remachined and lacquered
Eventually was told this story, don’t believe some of the detail but irrelevant now.
Car had been broken into when up for sale on the forecourt , window smashed, headlights/grill and other parts stolen there was definitely no body damage due to this. Genuine parts replacement. Fits with damage to front wings on headlight removal (although I was still being blamed for likely damaging both front wings since purchase).
Also stated (eventually) car had got keyed while with the employee who got it repaired himself, no proof of repair or approved/guaranteed. This plus replaced tyres (1 replacement tyre dated 2015), wheel repairs etc still meets VW fully approved and suitable car for sale, we didn’t know or notice anything about employee repairs until we asked on your behalf after purchase, and the sales executive pre-purchase who replied directly to you did not know about the forecourt damage and work required so he was also answering honestly. The sales manager you spoke to on the purchasing day in person who also assured you car was as discussed/described we believe was also unaware of the forecourt repair work but he is now no longer with the company so we can’t confirm.
Hence time to chill and move on with the Mini for now.
Still pursuing as a point of principle but having offloaded the car I know it means any suitable resolution is difficult but I’m happy with my decision.
) so just waiting to hear when it might be ready.
