
I previously owned an Exige, which after quite a few niggling problems and complete lack of support from Craig's predecessor, I decided I wouldn't own another Lotus. Disgraceful was probably the best way to describe how I was treated. Anyways, I ended up in an Evora after trying out almost every other market alternative first.
Unbelievable difference since Craig has taken over. I've had a few small warranty issues with the Evora and Craig has done everything and above to help me out and fit me in when I've needed. Not only that he's went above and beyond his call of duty quite a few times to help me out, with totally non car related stuff.. Fantastic team to deal with. My girlfriend has even said she was impressed with how happy to help Craig is!
MMC now, is easily the best servicing department I've ever had the pleasure of dealing with. If MMC do end up leaving Lotus (or vice versa) it'll be a massive loss.
Thanks again for all your help Craig (and his team!)